Email Continuity- Email Failover Service
MessageLabs Email Continuity service helps you maximize email availability and guards against the
disruption and data loss that can result from an email server outage. This service provides on-demand email
failover system that you activate when an outage occurs, enabling email users to continue sending and
receiving messages through Outlook, Lotus Notes, web browser, or BlackBerry devices – without interruption.
Why Use Our Email Continuity Service?
MessageLabs Email Continuity service supports Microsoft Exchange and Lotus-Domino mail servers helping maximize email high availability at minimum cost. It helps to
keep email running without interruption - whatever happens to your local system or infrastructure. Hosted
in top-tier data centers this service is easily administered from a single web console.
| Challenge |
Hosted Email Continuity Service |
Benefits |
| Ensuring email continuity at all times |
Rapid activation |
Outages are invisible to employees and the outside world |
| Email, corporate directories, user accounts, contacts, calendars, and distribution lists are available |
| Reducing the costs of your existing email recovery system |
Is billed on a predictable monthly fee |
Requires little or no initial investment and no dedicated staff, simplifying costs of duplicating, scaling and maintaining discrete systems |
| Meeting compliance regulations for forensically sound email records |
Uses one-step recovery and restoration of sent and received email data to primary system |
Restores all messages to the email server with complete forensic information after primary system outage |
| Uses encryption and security technologies accepted by governments and banks |
All information is secure |
As with all MessageLabs products, our hosted Email Continuity service includes
24x7x365 support.
How our Email Continuity Service works
Our hosted Email Continuity service continuously synchronises email in-boxes, calendars, contact lists so
that when you need to turn the service on, users have access to their email tools.
- When your primary system is operating normally, the back-up system receives a copy of every email.
- When you need to activate the system (by phone or through a web console), you can select specific mailboxes, users, or groups.
- Outlook or Lotus Notes client, web browser and BlackBerry devices are quickly connected to the back-up system.
- All activated users have access to email, contact lists and calendar entries.
- When the primary system is restored, all internal and external email communications during the outage automatically migrate back to the email server with email data intact. You can prioritize the order in which servers, storage groups or mailboxes are synchronized.
NEXT STEPS- Email Continuity Service
MessageLabs Email Continuity Service supports Microsoft Exchange and Lotus Domino mail servers and also
offers Blackberry integration. The service is charged by mailbox (minimum of 50 mailboxes required).
You can invest in our core Email Continuity service with options to add email retention or Blackberry
integration.
Our Email Continuity Service can also be seamlessly integrated with all
MessageLabs Email Security Services
to meet your exact email security requirements.